After some riders reported braking issues, Rideshare company Lyft is temporarily pulling its electric bicycles from three major cities. Already approximately 3,000 of Lyft’s 20,000 bikes have been pulled from New York City, San Francisco’s Bay Area and Washington, D.C.
Lyft spokesperson Julie Wood informed NBC in a mail, “After a small number of reports and out of an abundance of caution, we are proactively pausing our electric bikes from service in three markets. Safety always comes first.”
The e-bikes can be powered with electricity or by pedaling. According to recent reports, the brake force on the front wheel of Lyft’s e-bikes was stronger than anticipated and could potentially cause a fall.
The company is now working with its supplier and a third-party engineering firm to investigate the cause of the problem. Its classic bicycles will still be available while the e-bikes are getting fixed.